"Family" is a beautiful word in business. It evokes loyalty, care, and belonging. It's the kind of culture many leaders proudly build and protect. But here's a conversation I've had countless times with leaders who are trying to grow their organizations: "I know we need more structure. I know we need clear and consistent rules. I try to formalize things, but I always get pushback. People say I'm becoming 'too corporate.' They say we're losing our human touch. They say I've ch

Looking forward to the completion of city lockdown Stage 4 in Melbourne while there are still many people bravely fighting for their own...