"Departments are too rigidly defined. The 'helping hand' culture is gone." This came up in a recent Conversation Lab session. A leader was frustrated that other teams simply waited for his team's output instead of stepping in to help when things got busy. He was expecting a helping hand culture—but instead, he saw people staying in their lanes. But here's the real question: What does "help" actually mean? The Problem with "Help" "Help" is a dangerous word in organizations. It

In the name of full disclosure, I must admit I am currently not officially ‘employed’, however as a full time stay-at-home mum (for...

This month is all about freedom and reconnection. After months of practice, we've discovered how to effectively work and learn from home...

We were so excited to have another workshop with Inkmason this year, and with this group of architects and designers, we started the...

We gathered the amazing management team of Lord Stow’s at the Center Cafe to celebrate their 25th anniversary with a special evening...