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  • Writer's pictureDeane Lam

Unveiling the Impact of AI: Transforming Organisational Growth and People Development

When you explore online for "upcoming trends," one topic consistently emerges: Artificial Intelligence (AI). It's everywhere, but how does it affect you? It might feel distant from your daily life, but here's the thing: What exactly can AI do for us, especially when it comes to advancing organisational growth and people development?

Let's ask AI itself to see how it answers.

Unveiling AI's Impact on Organisational Development: In today's dynamic organisational landscape, AI stands as a cornerstone, seamlessly streamlining processes and enhancing outcomes. Integrated into our personal and professional lives, it quietly optimises tasks, making them faster, easier, and more effective, often without our awareness. From customising social media feeds to aiding in fraud detection, search engine intelligence, and medical image analysis, AI enhances convenience, efficiency, and personalisation. It also plays a pivotal role in organisational development, identifying skill gaps, forecasting talent needs, and facilitating targeted training programs. This subtle collaboration underscores AI's widespread influence in boosting productivity and effectiveness across diverse domains.

Empowering Organisations with AI in People Development: Transitioning to the realm of people development training, AI emerges as a powerful ally for organisations seeking to nurture their workforce. Let's explore how AI empowers organisations in this critical aspect:

  • Personalised Learning Paths: AI-driven platforms like Degreed analyse extensive datasets to tailor learning paths based on individual strengths, weaknesses, and preferences, ensuring maximum engagement and knowledge retention.

  • Skill Gap Identification: AI-powered analytics tools such as Visier and Workday leverage data to pinpoint skill gaps within organisations, enabling targeted training initiatives to enhance workforce readiness.

  • Adaptive Learning Platforms: Platforms like Coursera and edX employ AI algorithms to adapt training modules based on individual progress, fostering efficient and personalised learning experiences.

  • Virtual Coaching and Feedback: AI-driven virtual coaching platforms like Gloat and Mya offer personalised guidance and real-time feedback, complementing traditional training methods for continuous skill enhancement.

  • Predictive Talent Analytics: Platforms like Humanyze and Talentsoft leverage AI to forecast future talent needs, enabling proactive strategies for talent development and succession planning.

AI can support career development by offering personalised skill assessments, suggesting career paths based on individual strengths and interests, providing tailored learning opportunities, offering mentorship matching, and analysing market trends for informed decision-making.

For example in China, companies like Tencent and Alibaba use AI-powered systems to manage employee performance and development. Tencent's AI analyses productivity and peer evaluations to offer personalised feedback and development plans. Similarly, Alibaba's system recommends tailored learning paths and career development opportunities based on employee data. IBM's Watson Talent Insights improves recruitment, and Seek Learning offers personalised courses for skill development in Australia. ADP and Workday use AI for HR management, while Cornerstone OnDemand and SAP SuccessFactors utilise AI for performance evaluation and talent strategies.

Still feeling far away? Imagine effortlessly creating tailored training programs for your organisation's future needs with an AI platform. It conducts comprehensive surveys, analyzes data, designs specialized programs for various employee levels, and even develops training materials in multiple languages within minutes. Plus, it offers real-time translation during meetings or workshops, ensuring seamless communication for all participants.

Understanding AI Limitations: While AI has made remarkable strides in enhancing productivity and efficiency, it's essential to acknowledge its limitations. Here are some areas where human intervention remains indispensable:

  • Creativity and Innovation: AI can assist in generating ideas based on data, but it lacks the human ability to think creatively and generate groundbreaking innovations.

  • Ethical Decision-Making: Ethical considerations are paramount in people development within organizations. AI may overlook nuanced ethical dilemmas, highlighting the need for human judgment.

  • Empathy and Emotional Intelligence: AI lacks the ability to understand human emotions, making human empathy essential in roles involving leadership and team management.

  • Contextual Understanding: Understanding the unique context of an organization requires human intuition and experience, which AI may struggle to grasp.

  • Complex Problem-Solving: While AI can provide data-driven insights, human problem-solving skills are crucial for addressing ambiguous problems and driving innovation.

Strategies for Smartly Integrating AI: To harness the potential of AI effectively, organisations should consider the following strategies:

  • Identify Needs: Understand your organization's specific challenges and determine where AI can provide the most support.

  • Choose Wisely: Select AI tools that align with your organization's goals and offer customizable features.

  • Customize: Tailor AI applications to meet your organization's unique requirements and objectives.

  • Combine AI and Humans: Encourage collaboration between AI systems and human expertise to maximize results.

  • Monitor and Evaluate: Continuously track the performance of AI applications and refine them based on feedback and insights.

  • Prioritise Ethical Use: Ensure that AI applications are used ethically and responsibly, with clear guidelines in place.

Dos and Don'ts for Using AI: Here are some key considerations for effectively utilising AI in organisational and people development efforts:


  • Identify specific use cases.

  • Choose AI tools wisely.

  • Customise AI applications.

  • Integrate AI with human expertise.

  • Monitor and evaluate performance.

  • Prioritise ethical use.


  • Neglect human involvement.

  • Overlook customisation.

  • Disregard feedback.

  • Prioritise technology over people.

  • Forget training and support.

  • Neglect continuous improvement.

Getting Started with AI: If you're new to AI and want to experience its fascinating capabilities firsthand, I encourage you to explore some AI tools available in the market as a starting point to delve into the world of artificial intelligence, allowing you to experiment and understand how AI can be implemented to work alongside you and your team. Have fun in the AI tools and begin your journey into the exciting realm of AI-powered solutions.

This post content is curated by ChatGPT and hosted on the website, harnesses AI intelligence from both platforms :)


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