"Departments are too rigidly defined. The 'helping hand' culture is gone." This came up in a recent Conversation Lab session. A leader was frustrated that other teams simply waited for his team's output instead of stepping in to help when things got busy. He was expecting a helping hand culture—but instead, he saw people staying in their lanes. But here's the real question: What does "help" actually mean? The Problem with "Help" "Help" is a dangerous word in organizations. It

Another #projectmason mission completed. Project Mason 2021 follows the Inkmason Team for 4 months as they go through a series of...

Since 2014, we have been collaborating with Inkmason on their organizational and people development. We are very grateful for the...

The 2-day workshop focused on leadership concepts and communication skills tailored for supervisor-level participants, providing an...